<< Click to Display Table of Contents >> Navigation:  Settings reference > Local settings > Notifications > Send email notifications about

A dropdown list to select for which events email notifications are sent. Possible values are:

 

Critical errors: These include situations when the library system connection (SIP) is lost, session inventory fails after the door has been closed or a shelf reader connection is lost.

 

Door has been left open: When the cabinet door has been opened without logging in as patron. This would indicate either a break in by forcing the foor open, or opening the door via the admin interface in which case it may a normal situation.

 

Empty tags: This message can be sent when the reader encounters an empty tag. An empty tag is one where the data matches with the empty tag mask set in the RFID reader settings.

 

Failed check-ins:  A message is sent whenever the library system rejects a check in. This is important, because there is no way to physically make sure that the next patron to use the cabinet does not walk away with the book, and possibly the check in has not been registered to the library system, the book may still be checked out to the patron who returned it.

 

Failed checkouts: A message is sent when a checkout fails. Most likely the patron already has this item in hand and is walking away; there is no way to make sure that the patron would actually return the item in the cabinet, or to staff, so this event should always be verified.

 

Hold items: This message is sent when an item is returned in the cabinet that has a hold (reservation) on it. Staff should collect the item, because the next patron may pick it up without knowing it is reserved to someone else.

 

Incomplete sets: This message is generated from both check in and check out of set items that are incomplete.

 

Large checkouts: Generated when a suspiciously large check out is detected. The limit can be set in setting Item checkout limit . This indicates that either someone really took a large number of items, or possibly a failure in the RFID reader which causes items to not be recognized correctly. The device should be investigated.

 

Printer errors: Sent when printer is in error state or printer paper is out.

 

Tag read errors: This message is sent when there is an error in reading item data from RFID tags. It could be corrupt tags, badly placed tags that are right on the edge of the antenna, incorrect data model on tags or any such situation when the data cannot be read. First thing to do would be to go to the device and see that all books are properly placed between the reader antennas.

 

Transfer items: When an item that has a transfer rule on it is checked in.