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Make sure you are using items with properly programmed RFID tags. A utility program, Supa Reader Test is available for testing the RFDI reader functionality. You need to shut down all other applications that might be using the reader, before running Reader Test.
Reader Test should display information directly from RFID tags. If it can read the tags but Libretto still doesn’t read them, make sure the RFID reader option is turned on in Management Utility, and that correct type of RFID reader is selected.